Resident Portal

Everything Your Residents Need, Self-Service

Give residents a single portal to pay rent, submit maintenance requests, sign documents, and find answers — on the web or their phone. Fewer calls and emails for your team, a better experience for them.

The portal residents log in to every month

Skyline ResidentialOakwood CommunitiesSummit Property GroupCornerstone HOABrightside RentalsMetro LivingAnchor RealtyEvergreen ManagementHarbor PropertiesLakeview AssociationsMaple GroveUrban Nest
Pay, Request, and Sign in One Place

Pay, Request, and Sign in One Place

Residents handle the things they used to call about, around the clock, from any device.

  • Self-Service Payments
    Residents pay rent, set up autopay, view their ledger, and download receipts without ever picking up the phone.
  • Maintenance Requests
    They submit issues with photos, grant entry permission, and track status to completion — all from the portal.
  • Documents & E-Sign
    Leases, renewals, and notices are delivered to the portal for review and electronic signature, with everything stored for reference.
Communication That Keeps Everyone in the Loop

Communication That Keeps Everyone in the Loop

Reach residents where they actually are and give them an easy way to reach you back.

  • Announcements & Notices
    Send building-wide or unit-specific messages by portal, email, and text, with read confirmation for important notices.
  • Two-Way Messaging
    Residents message your team directly and every conversation is logged against their record, so nothing gets lost.
  • Mobile App
    A branded mobile experience puts payments, requests, and messages a tap away, driving adoption and on-time rent.
Additional Features

Even more reasons to choose PropertyManager

Insurance Tracking

Residents upload renter's insurance and the portal flags policies that are missing or about to expire.

Package & Amenity Notices

Notify residents of package arrivals and let them reserve amenities like the gym or community room.

Renewal Offers

Deliver renewal offers to the portal where residents can review terms and accept in a couple of taps.

Multilingual Support

Residents use the portal in their preferred language, broadening reach and reducing miscommunication.

Payment History

A complete, exportable record of every payment gives residents the documentation they need for any purpose.

Secure Login

Encrypted access with optional two-factor authentication keeps each resident's information protected.

Inbound calls to our office dropped by half within two months. Residents pay, submit requests, and find their documents themselves — and the ones who never used a computer love the app.
Aisha Washington
Property Manager, Harbor Properties

Give residents a portal they'll actually use

Join the landlords, management companies, and associations who run everything on PropertyManager.